My name is Okolie Sophia Chinaza, a native of Enugu State. I am a dedicated customer service professional with exceptional communication skills and a strong commitment to customer satisfaction. I hold a degree in Microbiology from Covenant Polytechnic Aba, where I developed a solid foundation in scientific principles and analytical thinking. Committed to continuous learning and personal growth, I always seek new opportunities to expand my skills and enhance my contributions to the organizations I serve.